Data Privacy Policy

This privacy policy explains how neuroproluxisum Ltd collects, uses, and protects your personal data when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Last Updated: 15th January 2026

Data Controller Information

neuroproluxisum Ltd is the data controller for the personal data we collect. Our registered office is located at Themistokli Dervi Street 11, 1047 Nicosia, Cyprus. Company Registration Number: HE253614, VAT Number: CY25749638X.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data collection includes information you provide directly to us and information we collect automatically through your use of our services.

Personal information you provide may include your name, email address, phone number, organisation details, and any information you include in messages or enquiry forms. We also collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar tracking technologies.

When you use our analytics platforms, we may collect additional data related to your interactions with our systems, including login information, feature usage, and performance metrics to improve our services.

How We Use Your Information

We use the personal data we collect for several legitimate business purposes. Our use of your data includes providing and improving our educational analytics services, responding to your enquiries and requests, and communicating with you about our services and updates.

We process your information to deliver our analytics dashboards and reporting services, provide technical support, and ensure the security and proper functioning of our platforms. We may also use your data for marketing purposes, including sending you information about new features, services, and industry insights that may be relevant to your educational institution.

Analytics data helps us understand how our services are used, identify areas for improvement, and develop new features that better serve the educational sector. We may use aggregated, anonymised data for research and development purposes.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses both essential and non-essential cookies. Essential cookies are necessary for the basic functionality of our website, whilst non-essential cookies help us analyse website performance, remember your preferences, and provide personalised content and advertisements.

For detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our cookie policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on several legal grounds. These include your consent for marketing communications and certain tracking technologies, our legitimate interests in providing and improving our services, the necessity of processing for contract performance, and compliance with legal obligations.

Where we rely on legitimate interests, we have carefully balanced our business needs against your privacy rights. You have the right to object to processing based on legitimate interests at any time.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as cloud hosting providers, analytics services, and customer support platforms. These partners are bound by strict confidentiality agreements and data protection requirements.

We may also disclose your information where required by law, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.

International Data Transfers

As we operate internationally and use global service providers, your personal data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Contact enquiry data is typically retained for three years, whilst service-related data may be kept for the duration of our business relationship plus a reasonable period afterwards for legal and business purposes.

We regularly review our data retention practices and securely delete or anonymise personal data when it is no longer needed.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These include the right to access your personal information, request corrections to inaccurate data, and request deletion of your data in certain circumstances.

You also have the right to restrict processing of your data, object to certain types of processing, and request data portability. Where we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the contact section below. We will respond to your request within one month, though this may be extended in complex cases.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Whilst we strive to protect your personal data, no internet-based system can be completely secure. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.

Children's Privacy

Our services are designed for educational institutions and adult users. We do not knowingly collect personal data from children under 16 years of age without appropriate consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us at privacy@neuroproluxisum.world or +357 22826941.

You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your personal data in accordance with applicable laws.

Our Data Protection Officer can be reached at the same contact information for any specific data protection enquiries or concerns.